Terms of service
Terms of Service
These Terms of Service apply to purchases made through Keep It Running.
By placing an order, you agree to these terms together with our Return and Refund Policy, Shipping Policy, Privacy Policy and other information provided on our website.
Products
We aim to describe our products, specifications and compatibility information as accurately as possible.
Customers are responsible for checking product compatibility before ordering. Where compatibility information is based on a manufacturer’s specifications, this will be stated clearly.
Product images are intended to help identify the product. Minor differences in packaging, labels or appearance may occur where they do not affect the product’s intended function.
Orders
An order is considered accepted when we send an order confirmation.
We reserve the right to cancel an order if a product is unavailable, if there is an obvious pricing or listing error, or if we are unable to fulfil the order. If payment has already been taken, the relevant amount will be refunded.
Prices and payment
Prices are shown in the currency displayed at checkout. Applicable taxes are included or shown as required.
Available payment methods are displayed at checkout.
Shipping
Shipping destinations, processing times, estimated delivery times and shipping costs are described in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.
Returns and right of withdrawal
Customers may have a statutory right to withdraw from online purchases. Details of the applicable return period, testing of products, return shipping and refunds are set out in our Return and Refund Policy.
Nothing in these Terms limits any mandatory consumer rights under Swedish or applicable EU law.
Faulty or incorrect products
If a product is faulty, damaged on arrival or incorrectly supplied, please contact us as soon as possible so that we can investigate and provide an appropriate solution.
Your statutory rights relating to defective goods remain unaffected.
Product use
Products should be used only for their intended purpose and with compatible equipment.
Always check the relevant model, connector and specifications before use. Do not use a product if it appears damaged or unsafe.
Independent aftermarket products
Unless explicitly stated otherwise, products sold by Keep It Running may be independent aftermarket replacement products.
References to third-party brands or product names are used only to describe compatibility or intended use.
Limitation of liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.
Keep It Running is not responsible for losses caused by misuse, incorrect installation, use with incompatible equipment, or circumstances outside our reasonable control, except where applicable law provides otherwise.
Changes to these terms
We may update these Terms from time to time. The terms applicable to your purchase are those available when you place your order.
Contact
If you have questions about these Terms or an order, please contact us using the details provided on our Contact Information page.